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If you feel the person you're supporting is experiencing a life-threatening emergency, please call 999 now.

The crisis team can help them if they feel like their mental health is at breaking point. They might have already been diagnosed with a mental health problem or this might be the first time they have had a mental health problem. Each person's experience of a mental health crisis is individual to them.

They may need to access our Crisis Service to support them until they feel better.

Please click the relevant button below to access support.

They're experiencing a mental health crisis >>>>

Please call Bristol Mental Health on 0117 919 5670 for specialist intervention from Bristol Mental Health's triage service.

They need emotional support >>>>

For non-emergency medical advice please call 111.

If they are using one of our services already they should have a care plan. It may be useful to use this for support in a non-emergency situation.

If they are not currently using our services, you can visit our services page to find out what other mental health services we have to support them.

They can also contact the following if they're feeling distressed:

  • The Samaritans on 0117 983 1000 (local charges apply) or 116 123 (free to call) 24/7
  • MindLine, which can be contacted on 0808 808 0330 and is open Wednesday to Sunday, 8pm to midnight.

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