Bristol Sanctuary

Bristol Sanctuary

Mobile Telephone: 07709 295 661

Telephone number: 0117 9542952


Opening times

Friday to Monday 6pm to 12:30am.

With staff answering phonelines and returning messages from 4:30pm on the above specified days.

Who we are 

Bristol Sanctuary is a place to come when you are in serious emotional distress. We aim to provide a safe, comfortable and welcoming environment where you can take stock and find some balance.

While at The Sanctuary, you can relax and choose what you want to do. This may be to find a quiet space, chat to others or talk one-to-one with a member of the team here. We also have a range of games and arts and crafts materials to use. Staff will be led by you with a focus on helping you to stay safe and make a short term plan of what to do next.
We can refer you to other Bristol Mental Health services, signpost you to other providers, including to telephone helplines and support you to recognise your own strengths or strategies for crisis prevention and management.

We aim to support 10-12 people during each evening we are open. You will be offered a taxi home from The Sanctuary, if needed. The Bristol Sanctuary is managed by charity St Mungo's.

"For the first time in a long time I will go to bed happy tonight."

Quote from someone who has used the service. 

Accessing the Sanctuary

We do like to speak by phone to everyone before they come into The Sanctuary, this is to avoid disappointment when we are busy and to ensure we are the most suitable service for you. We will answer the phone and respond to messages from 4.30pm from Friday to Monday. You can leave messages on 0117 954 2952, text us on 07709 295 661 or email us on and we will respond after 5pm.

Who can refer 

Anyone can refer to the service using the contact details above.

Where we are

The Sanctuary is at 1 New Street, St Jude's, Bristol, BS2 9DX.

About our service

bristol sanctuary

Crisis help

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