Bristol Mental Health has made a number of improvements to ensure that people experiencing a mental health crisis get the right support they need faster. Please see here for further information.
Who we are
BMH support/crisis service provides high-quality 24/7 support to people experiencing an extreme mental health or emotional crisis that requires help. The service is staffed by dedicated clinical staff who deliver compassionate and effective support.
The service offers a telephone line to support people in mental health crisis and professionals and others who are supporting people in mental health crisis. This line is open 24 hours a day, every day. All callers speak to a mental health professional who is trained in responding to mental health crises. A telephone triage assessment will take place for those in most urgent need and signpost to the most relevant crisis or recovery service as appropriate. For others, they may arrange introductions to other services depending on the individual situation. The urgency of response will be dependent on the level of assessed need following the telephone triage assessment.
Who can refer
Anyone can refer to the service.
Where we are
The service has a main referral hub in Bristol – Callington Road Hospital.