Telephone support services

There are a variety of local telephone support lines available to support people with different mental health needs.

Bristol MindLine offers a free listening service to anyone who needs to talk. The service offers a friendly ear, without trying to advise or tell you what to do next. Instead, they help you to think things through for yourself. People call MindLine to talk about lots of different things, including: issues to do with mental health; feelings of loneliness and isolation; self-injury; experience of abuse or trauma; worries about medication; problems experienced using mental health services; concern for a friend or family member. There is also access to interpreters for those who feel more comfortable speaking in another language. The service is open Wednesday to Sunday, 8pm-midnight on Freephone 0808 808 0330.

Bristol Mind transgender helpline
Bristol Mind also offers a confidential Transgender helpline on 0300 330 5468 (Mon and Fri, 8pm to midnight).

There are also many national telephone support lines.

Beat (beating disorders)

Beat provides helplines for adults and young people offering support and information about eating disorders. The helpline is free to call and open 4pm-10pm every day. It can be reached on 0808 801 0677. The Youthline can be reached on 0808 801 0711.

Bipolar UK Carer/Family Member Telephone Mentoring
Bipolar UK offer a telephone-based peer service that gives you the chance to talk one-to-one with someone else who has supported someone with bipolar.
To make an appointment contact / 0333 323 4458 to find out more.

The Samaritans can help if you're going through tough times. The service can help you explore your options, understand your problems better or just be there to listen. The telephone service is free to call, operates 24/7 and can be reached on 116 123.The charity can also be emailed at

SANE Helpline
SANE's national helpline offers specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. The line is open 4.30pm-10.30pm and is available on 0300 304 7000.

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